a few ordered are not coming

  • gloverelace
    Asked on January 20, 2022 at 11:50 AM

    good day,

    I noticed this week I'm not getting my emailed orders in sequence as I have been for the past few years.

    IE: starting Monday evening:

    order number 7702 monday 7:02PM

    then skips 7703 (came days later) --7704 came Tues 12:23PM

    7705 7706 7707 came days later

    7710 7711 7712 7713 7714 7715 7716 all in sequence

    7717 7718 came days later

    7719 arrived

    7720 hasn't arrived

    7721 just arrived

    Is there a mail server issue?

    thank you for any help in this matter.

    george

    512 507 1978

  • Parker JotForm Support
    Replied on January 20, 2022 at 2:43 PM

    Hello,

    I apologize for the inconvenience. There has been some email issues and the developers have told us that it has been corrected and emails should be going out right away again. Previous emails that got put in queue are also starting to send now as well.