Unable to change languge

  • Joelly Narvaez
    Asked on January 20, 2022 at 2:36 PM

    Hello, I’m having trouble changing the language under the date of birth!

  • Billy JotForm Support
    Replied on January 20, 2022 at 6:53 PM

    Hello,

    I hope you're doing well and thanks for reaching out.

    Please provide us with the URL of the form you're having issues with.

    We'll be waiting for your response.

  • Joelly Narvaez
    Replied on January 20, 2022 at 7:11 PM
    You can find my form "CruzxEvolution New Client Information" at: https://form.jotform.com/220195543054148
    Under DOB and dates
    Sent from my iPhone
    ...
  • Joelly Narvaez
    Replied on January 20, 2022 at 7:11 PM
    Sent from my iPhone
    ...
  • Billy JotForm Support
    Replied on January 20, 2022 at 8:37 PM

    Thank you.

    It looks like you're referring to translating the form.

    1642729021 61ea0e3d8f6d2 Screenshot 10

    Please send us screenshots of the error you're getting. We'll be waiting for your response.

  • Joelly Narvaez
    Replied on January 20, 2022 at 9:11 PM
    I did
    Sent from my iPhone
    ...
  • Billy JotForm Support
    Replied on January 20, 2022 at 10:17 PM

    Please confirm what you exactly did. Did you send the screenshot or finish translating the form?