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    My account is over quota

    Asked by lawrenceink on April 28, 2014 at 10:51 AM

    How can I continue using my forms since my account is over quota? My user name is kim.bolden. I am at present sending this message from my company account george.lawrence@lawrenceink.com.  I work for a small business and my manager has purchased more space for me to create more forms on his account but when I click on my forms to clone to his account it says that it is over quota. It is necessaty that I get access to these forms so I can continue my daily tasks.


    Here are my urls: 




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    JotForm Support

    Answered by BDAVID on April 28, 2014 at 11:32 AM

    Hi, you will need to wait until the counter resets to zero for next month. I see the account (kim.bolden) is a Free account, and the monthly limit for free accounts is 100 submissions. 

    Regarding to cloning  your forms from your acccount (kim.bolden)  on your manager´s account, what we can do is to transfer those forms over there, just let us know what your manager´s account is. You can also consider sharing the forms with a sub-account user (yours), so you can have control over the forms that are hosted on your manager´s account.