What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Your link to reset passwords is not working.

    Asked by Deborah Moody  on April 28, 2014 at 12:17 PM
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    JotForm Support

    Answered by EltonCris on April 28, 2014 at 12:23 PM

    Hi Deborah,

    It is working as of checking it here. Please check the login page again http://www.jotform.com/login and click on Forgot Password link below the login form.

    If you're still unable to reset your password using the password reset link, please let us know so we can assist you further.


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    Answered by bostoninteractive on May 06, 2014 at 07:52 AM

    Not working for me either.

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    Answered by jedcadorna on May 06, 2014 at 09:08 AM


    I have checked our records and I don't see your email in our bounce list. I tried to reset your password using the Forgot Password link can you please confirm if you have or haven't receive the instruction in your email?