- gerald3029Asked on April 28, 2014 at 01:35 PM
I using Windows 7 professional, Google Chrome, and Jotform Field Manager to copy some fields form one form to another. Unfortunately Field Manager will not transfer the data. It appears to be trying but it just go on, and on, and on without ever moving the fields. I ultimately have to cancel the request. I’ve cleared my cache. Help
- JotForm SupportWelvinAnswered on April 28, 2014 at 02:23 PM
It's working fine here when I checked and manage fields from and to my forms. What are the forms involve here? Let us know and we'll check it for you.
Here's a screenshot that I am able to copy fields, notice the indicator that says "new":
Please try this, remove the App Access into your Account - API page: https://www.jotform.com/myaccount/api
Clear your forms cache: How-to-Clear-your-Form-Cache. Then access the App again and re-authorize the access, and then try again the process.
Update us here for the results.