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MLicciardiAsked on April 28, 2014 at 12:57 PM
Both of my forms are showing errors when users enter their addresses. Although they are entering full addresses, it's saying the field is required and not letting them submit.
This is happening on both forms on my site -
http://www.adultfinancialeducation.org/become-member
http://www.adultfinancialeducation.org/workshop-registration
And is greatly hindering business!
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MLicciardiReplied on April 28, 2014 at 1:14 PM
FYI - I've just cleared the form cash and it's not working
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MLicciardiReplied on April 28, 2014 at 1:24 PM
I believe you tested them after I opened up the fields to be NON required. I've just reset them to required and am getting the error again. I"m getting the error in both Explorer and Firefox.
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MLicciardiReplied on April 28, 2014 at 1:31 PM
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Elton Support Team LeadReplied on April 28, 2014 at 2:11 PM
Hi,
That is happening because the country field from your address field is not actually removed instead it was hidden by a CSS code.
To fix that, please remove the CSS code injected to your form. You can find the CSS codes when you follow this guide. https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes
Next, the country field should appear on your address field. To remove this field, use the Fields property and uncheck the country from the list.
Thanks
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MLicciardiReplied on April 28, 2014 at 2:22 PM
Thank you so much - that works!