What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I make the contact form will not work in web browsers

    Asked by Herb  on April 28, 2014 at 02:16 PM

    How do I upload a contact form into FatCow?

    contact form
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    JotForm Support

    Answered by EltonCris on April 28, 2014 at 02:33 PM

    Hi,

    Sorry but I find your question a bit vague. Would you mind providing more details?

    Thanks.

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    Answered by HerbC on April 28, 2014 at 03:01 PM
    I created a form copied and pasted code into Xara web designer 9. The form
    works within XARA but doesn't work in any browser. How do I fix this?
    ...
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    JotForm Support

    Answered by Welvin on April 28, 2014 at 03:23 PM

    Meaning, you can submit the form? or, you can't see the form? or, it's stuck somewhere else when pressing submit button?

    If possible, please let us know the webpage to where the form is embedded so we can check and troubleshoot.

    We also advise using our iFrame Method: Getting-the-Form-iFrame-Code. iFrame method should help in many cases

    Thanks

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    Answered by HerbC on April 28, 2014 at 06:11 PM
    Hello again. I really need your help. The website url and code below.
    http://www.moonstonellc.net/
    JotForm code:

    ...
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    JotForm Support

    Answered by abajan on April 28, 2014 at 06:25 PM

    Hello,

    We'll do our best to get this resolved for you. Did you follow the steps in our Xara guide? (Granted, the guide is for Xara 6 but I think it should still be helpful.)

    Also, the form code you attempted top post didn't turn up in your reply. Please post it to Pastebin or some other code sharing site and then provide the link here.


    Thanks

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    Answered by HerbC on April 28, 2014 at 08:11 PM
    Yes, I followed XARA's steps exactly.
    code:

    ...
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    JotForm Support

    Answered by ashwin_d on April 28, 2014 at 11:02 PM

    Hello HerbC,

    We are unable to see the code you have shared.

    Please paste the code here: http://pastebin.com and then share the pastebin URL. 

    We will wait for your response.

    Thank you!

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    Answered by HerbC on April 29, 2014 at 11:41 AM
    http://pastebin.com/
    ...
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    Answered by Carina on April 29, 2014 at 12:47 PM

    Unfortunately we didn't receive your pastebin url. Please share your pastebin url so we can look further into this issue.

    Thank you

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    JotForm Support

    Answered by abajan on April 29, 2014 at 02:22 PM

    Herb,

    Please see the following video:

    As stated there, you need not create an account. You can just paste the code into the box and click "Submit". When the new page loads, copy the URL which appears in your browser's address bar and share it here.


    Thanks

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    Answered by HerbC on April 29, 2014 at 04:21 PM
    Watched video and I think it's OK. Let me know if you got html code. Thanks
    http://pastebin.com/rdfw21hR
    ...
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    JotForm Support

    Answered by Mike_T on April 29, 2014 at 05:29 PM

    The form embed code is correct, and I can see the form on your Contact page:

    If you need any further assistance on this, please let us know.

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    Answered by HerbC on April 30, 2014 at 12:31 AM
    Please let me know how to fix this inactive contact form and make it
    active. Thanks
    ...
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    Answered by jedcadorna on April 30, 2014 at 12:49 AM

    The form embedded to your site is not clickable probably due to some conflicts with the code and the only way to reach the fields is by pressing tabs.

    As suggested above please try embedding your form using an iframe. Here's how to get an iframe code http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

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    JotForm Support

    Answered by abajan on April 30, 2014 at 06:13 AM

    Hi again Herb,

    My tests in Google Developer Tools indicate that this is a z-index issue. Please change the form code to this and let us know if it helps.


    Thanks

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    Answered by Cesar on May 02, 2014 at 11:18 PM

    It appears your response to this thread may have come out blank. Please olog in to your JotForm account and re-attempt to post your response on thread: http://www.jotform.com/answers/368723. So that we may further assist you.

    Thank you.