- vintage5901Asked on April 28, 2014 at 03:04 PM
We were receiving email submissions up until about 20 days ago, now nothing is being transmitted to oiur email.
- JotForm SupportEltonCrisAnswered on April 28, 2014 at 03:55 PM
Your form recipient email is not in the bounce list as of checking.
When I run a test, the server log indicates a successful delivery to your email address. Can you check if you have receive the test submission to email@example.com?
If you have not receive anything, we suggest you to whitelist Jotform IPs and domains to your email provider side. This usually resolves all email issues. http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Let us know if there's anything you need help with. Thanks!