What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I close my account?

    Asked by guidedogsqld on April 28, 2014 at 07:49 PM

    We are no longer in need of this service. How do I close my account and end charges?

     

    my account and
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    Answered by guidedogsqld on April 28, 2014 at 07:57 PM

    Please close my account and delete all submitted data and billing information. 

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    JotForm Support

    Answered by ashwin_d on April 28, 2014 at 10:57 PM

    Hello guidedogsqld,

    Upon checking your account, I found that you have already cancelled your subscription.  You will not be billed again, but your account will stay Premium until May 20, 2014 for the time you have already paid.

    You have also deleted the forms from your account successfully. Do you want us to delete your account as well?

    Do get back to us and we will do the needful.

    Thank you!

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    Answered by guidedogsqld on April 30, 2014 at 06:41 PM
    Please close our account completely
    Liberty Moore | Digital & Direct Marketing Coordinator | GUIDE DOGS QUEENSLAND
    M | +61 448 609 294 T | +61 7 3500 9052 F | +61 7 3261 7500
    A | 1978 Gympie Road, BALD HILLS, QLD, 4036, Australia
    P | PO Box 50, BALD HILLS, QLD, 4036, Australia | www.guidedogsqld.com.au
    ...
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    JotForm Support

    Answered by BrianPaulo on April 30, 2014 at 07:16 PM

    Hi guidedogsqld,

    Your account is now deleted.

    Thank you so much for using JotForm.

    Bryan