my configurable list has an issue.

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    Asked on January 21, 2022 at 04:38 PM

    I have a configurable list in the form which is attached. It uses a quantity in order to charge a fee. It works great BUT if I click add another routine but do not fill it in the charge reverts back to zero and the customer is not charged for any entry.

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    Answered on January 21, 2022 at 05:32 PM

    Hey EBSDN,

    When you click add another routine the total amount will set back to 0 but will display the amount once your done selecting your choices and it will not let you complete the transaction when there is a required fill.


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    Answered on January 21, 2022 at 09:38 PM

    Hi EBSDN,

    Thank you for reaching out.

    I see that indeed when I add another routine, the charge reverts back to zero. However, If I add another routine and do not fill out the needed information, the user will not be able to submit the form as they will need to either delete the added routine or fill it out (in which the total amount is again populated).

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    Kind regards,