- bevbrockAsked on August 02, 2011 at 10:55 AM
I'm not sure how to problem solve.... I was able to make the form work at one point but them it stopped. I also cannot get it to work for a specific email address.... what am Idoing wrong.... is this form coming from anIP address that is blocked or on a SPAM list?
I have not embedded the form yet because the testing of the form is not complete.
My account login is email@example.com
The form is Many Lives Chinese Medicine
- JotForm SupportNeilVicenteAnswered on August 02, 2011 at 06:57 PM
I checked our mail server logs for messages sent to firstname.lastname@example.org and email@example.com. All I see are logs confirming the delivery of the emails.
Aug 2 11:20:41 ying sendmail: p72FKfkK019226: firstname.lastname@example.org, ctladdr=jotform (1001/1002), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=34862, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (p72FKfVW019227 Message accepted for delivery) Aug 2 11:20:42 ying sm-mta: p72FKfVW019227: to=<email@example.com>, ctladdr=<firstname.lastname@example.org> (1001/1002), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=125044, relay=aln-mailrelay.att.net. [18.104.22.168], dsn=2.0.0, stat=Sent (ok ; id=20110802152037a0300fqn4ne)
Have you tried checking your email's spam/junk/bulk mail folder for the missing emails?