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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can a client do multiple submissions from one computer?

    Asked by ayao on August 02, 2011 at 12:40 PM

     Keep getting this message: Only One Entry is Allowed. How can a family of 6 to do the survey from one computer? 

    Only One Entry Is Allowed?

    Page URL:
    http://www.jotform.com/submit.php

    Screenshot
    Submissions survey JotForm message
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    Answered by rubix41 on August 02, 2011 at 12:45 PM

    Are you using loose authentication? If you are, as I am aware, you can't use the same computer.

    Have you thought about getting some kind of authentication system like this and then set a limit on responses? If there are only 6 responses, I remember someone doing a survey inside their workplace with something similar, you can limit the responses so that only 6 are allowed.

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    Answered by allanftd on August 02, 2011 at 01:25 PM

    Thanks for the input rubix41.

    Hi ayao,

    Rubix41 has a point in that you might have the Unique Submissions (strict or loose checking) enabled in your form that's why it is only accepting one entry per computer.

    To remove this setting, please go to your toolbar's Preferences button then click Advanced Settings tab to allow multiple submissions from a particular IP address.

    Don't forget to save your form after the changes are finalized. 

    Please try performing the above steps and let us know if it works this time or not. Thank you for using JotForm!

    JOTFORM SUPPORT

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    Answered by allanftd on August 02, 2011 at 01:27 PM

    Hi ayao,

    Please don't be confused by the caption inside the screenshot. Please select "No Check" and then save the changes.

    Many thanks!

    JOTFORM SUPPORT

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    Answered by Spartan1 on August 16, 2015 at 09:03 AM

    Thanks so much Allanftd!!!!  That saved me a lot of frustration and time!  Thanks Again!!!!