Why don't submissions come to my email?

  • me3
    Asked on April 29, 2014 at 2:32 PM
  • me3
    Replied on April 29, 2014 at 4:27 PM

    Won't somebody answer?

  • Azharul
    Replied on April 29, 2014 at 4:42 PM

    We are sorry for the inconvenience.

    If you want to see the submission to your specific email address, please follow the steps discribing below:

    1. Go to MY FORM

    2. Click on the left side check box of the form

    3. Click on the Edit Form

    4. Click on Email Alerts and then Notification

    5. Click on Reply-To and Recipient Settings

    6. Enter your email address in the Recipient Email Field and then click on Finish button.

    Please follow the screenshot below for better understanding.

    Why dont submissions come to my email? Image 1 Screenshot 40

    Why dont submissions come to my email? Image 2 Screenshot 51

    Why dont submissions come to my email? Image 3 Screenshot 62

    The following guideline can help you to teach how to configure email in order to show submission.

    https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Hope you can resolve your problem.

    Thank You