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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is saying over quota

    Asked by PatrickFinn on April 29, 2014 at 03:26 PM

    Hi, My form is saying better quota but I only have around 15 submissions!

    Page URL:

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    Answered by EliezerN on April 29, 2014 at 04:46 PM


    Upon checking the status of your account it shows your account is in good shape, this is the status of your submission counter:

    Since your account is a premium one, it should be working fine now.

    However, upon checking your facebook page I found that your form is not being displayed, so I went ahead and inspected its source code. As result I found that you have used the unsecure (http://www.) mode of the form:

    But once I changed to secure (https://secure.) it shows up:

    So, to resolve the issue simply switch your form to secure mode by checking the secure form box from the Embed form wizard:

    Let us know if you need further assistance with this query.