- fatma1Asked on August 02, 2011 at 12:54 PM
I know how to get a secured form for my website but how my visitors will know they are using a secured form and their information is protected when filling out the forms? Also, my forms keeping vanishing from my pages? I have a free account since but so far no need to up grade at this point/ Do not know why the forms vanish. Thanks, Fatima
- JotForm SupportNeilVicenteAnswered on August 02, 2011 at 06:16 PM
Since the form is embedded in your website, there will be no indicators that will tell your visitor that the form is using SSL. The lock icons that show up on browsers when viewing an SSL page will only display if the page whose URL appears in the address bar has a security certificate.
The only solution to make this indicator show to your user is by loading the form in a separate window. It will then display the lock icons to indicate its security:
Hope this helps!