A specific field will not fill in when I link back to the original form with a custom URL.

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    AmerDamer
    Asked on April 30, 2014 at 12:13 AM

    I have a link (see below) on my THANK YOU page that sends them back to the original form, but with certain fields prepopulated with info that was just entered on the previous form submission.  For some reason, all but the 'Contact Phone 2' info fills in.  I don't know what I'm doing wrong.

    Custom link:

    http://form.jotform.us/form/41183163332143?parentName[first]={parentName:first}&parentName[last]={parentName:last}&homeAddress[addr_line1]={homeAddress:addr_line1}&homeAddress[addr_line2]={homeAddress:addr_line2}&homeAddress[city]={homeAddress:city}&homeAddress[state]={homeAddress:state}&homeAddress[postal]={homeAddress:state}&homeAddress[country]={homeAddress:country}&contactPhone145={contactPhone145}&contactPhone={contactPhone}&parentEmail={parentEmail}&homeChurch={homeChurch}&emergencyContact[first]={emergencyContact:first}&emergencyContact[last]={emergencyContact:last}&emergencyContact143={emergencyContact143}&emergencyContact26={emergencyContact26}&alternatePickup[first]={alternatePickup:first}&alternatePickup[last]={alternatePickup:last}&alternatePickup144={alternatePickup144}&alternatePickup31={alternatePickup31}&additionalInformation={additionalInformation}

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    Cesar
    Answered on April 30, 2014 at 12:24 AM

    Please try the following:

    http://form.jotform.us/form/41183163332143?parentName[first]={parentName:first}&parentName[last]={parentName:last}&homeAddress[addr_line1]={homeAddress:addr_line1}&homeAddress[addr_line2]={homeAddress:addr_line2}&homeAddress[city]={homeAddress:city}&homeAddress[state]={homeAddress:state}&homeAddress[postal]={homeAddress:state}&homeAddress[country]={homeAddress:country}&contactPhone145={contactPhone145}&contactPhone141={contactPhone141}&parentEmail={parentEmail}&homeChurch={homeChurch}&emergencyContact[first]={emergencyContact:first}&emergencyContact[last]={emergencyContact:last}&emergencyContact143={emergencyContact143}&emergencyContact26={emergencyContact26}&alternatePickup[first]={alternatePickup:first}&alternatePickup[last]={alternatePickup:last}&alternatePickup144={alternatePickup144}&alternatePickup31={alternatePickup31}&additionalInformation={additionalInformation}

     

    I've highlighted my changes.

    Do let us know if you need further assistance. Thank you.

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    AmerDamer
    Answered on April 30, 2014 at 03:10 PM

    Hi.  I just added the highlighted numbers to my URL.  It still didn't work.  Any other thoughts?

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    BrianPaulo
    Answered on April 30, 2014 at 04:11 PM

    Hello AmerDamer,

    The one posted by Cesar seems to be working. Can you tell us which field in particular?

    Bryan

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    Welvin
    Answered on April 30, 2014 at 04:11 PM

    Please use this instead: http://pastiebin.com/536158762ee0b

    Leave it as a blank space, maybe, you can't see the field name and/or you'll see a blank field because the input masking is enabled to both Contact Phone 1 and 2.

    Submit to the form and let me know if the data are still missing.

    Thanks

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    AmerDamer
    Answered on April 30, 2014 at 05:04 PM

    The field that doesn't repopulate with the data is the "Contact Phone 2" field.  Thanks.

    @Welvin - I'm not sure how that URL is any different than the original one I have posted above.  Also, I don't understand what you mean by "Leave it as a blank space, maybe, you can't see the field name and/or you'll see a blank field because the input masking is enabled to both Contact Phone 1 and 2."   I'm not really familiar with input masking and what that means.  Sorry.  Thanks.

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    BrianPaulo
    Answered on April 30, 2014 at 05:54 PM

    Hi,

    Looks like it is a problem with the labeling. Is it okay if you rename the Contact Phone 2 to something else? Like, Alternate Phone

    instead of using this:

    http://form.jotform.us/form/41183163332143?parentName[first]={parentName:first}&parentName[last]={parentName:last}&homeAddress[addr_line1]={homeAddress:addr_line1}&homeAddress[addr_line2]={homeAddress:addr_line2}&homeAddress[city]={homeAddress:city}&homeAddress[state]={homeAddress:state}&homeAddress[postal]={homeAddress:state}&homeAddress[country]={homeAddress:country}&contactPhone145={contactPhone145}&contactPhone={contactPhone}&parentEmail={parentEmail}&homeChurch={homeChurch}&emergencyContact[first]={emergencyContact:first}&emergencyContact[last]={emergencyContact:last}&emergencyContact143={emergencyContact143}&emergencyContact26={emergencyContact26}&alternatePickup[first]={alternatePickup:first}&alternatePickup[last]={alternatePickup:last}&alternatePickup144={alternatePickup144}&alternatePickup31={alternatePickup31}&additionalInformation={additionalInformation}

    use this instead:

    http://form.jotform.us/form/41183163332143?parentName[first]={parentName:first}&parentName[last]={parentName:last}&homeAddress[addr_line1]={homeAddress:addr_line1}&homeAddress[addr_line2]={homeAddress:addr_line2}&homeAddress[city]={homeAddress:city}&homeAddress[state]={homeAddress:state}&homeAddress[postal]={homeAddress:state}&homeAddress[country]={homeAddress:country}&contactPhone145={contactPhone145}&alternatePhone={alternatePhone}&parentEmail={parentEmail}&homeChurch={homeChurch}&emergencyContact[first]={emergencyContact:first}&emergencyContact[last]={emergencyContact:last}&emergencyContact143={emergencyContact143}&emergencyContact26={emergencyContact26}&alternatePickup[first]={alternatePickup:first}&alternatePickup[last]={alternatePickup:last}&alternatePickup144={alternatePickup144}&alternatePickup31={alternatePickup31}&additionalInformation={additionalInformation}

    I have highlighted the changes for your reference. Nothing extra to do, just change the label to Alternate Phone then use the link provided above.

    Please let us know if you are okay with this work around. Update us if it works.

    Bryan

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    AmerDamer
    Answered on April 30, 2014 at 09:31 PM

    Worked like a charm!  Thank you, Bryan!