Email received from the contact form are received in html code. Please help.

  • Profile Image
    Richardson
    Asked on August 02, 2011 at 02:47 PM

    The information below is what is recived in email after a contact form submission:

     

     


              cellspacing="0" cellpadding="0">
              

     

                 

     

              
              

     

                cellspacing="0" cellpadding="0" bgcolor="#eeeeee" >
                  

     

                     background="

    ">

     

                     background="

    "

     

    valign="bottom">

     

                        src="

    "

     

    width="63" height="26" alt="

    "  />

     

                    

     

                     background="

    ">

     

                  
                
                cellpadding="0" bgcolor="#eeeeee" >
                  

     

                     background="

    ">

     

                    
                    cellpadding="5">
                    

     

                         style="text-decoration:underline; padding:5px

     

    !important;">

    Question
     

                         style="text-decoration:underline; padding:5px

     

    !important;">

    Answer
     

                    

     

                          !important;'

     

    width=170>Full Name

     

                         Joe bloe

     

                         

     

                         Address

     

                         Country: Please Select

     

                         

     

                          !important;'

     

    width=170>Phone Number

     

                         (111111) 11111111

     

                         

     

                         E-mail

     

                         Pproper@toddstaples.com

     

                         

     

                          !important;'

     

    width=170>Comments:

     

                         do u know how to operate ur biz?

     

                         
                    
                    
                     background="http://www.jotform.com/images/win2_right.gif">
                  
                  

     

                     background="

    ">

     

                    <td

     

    background="

    ">

     

                    <td

     

    background="

    ">

     

                  
                
              
              

     

                 

     

              
            

     
  • Profile Image
    abajan
    Answered on August 02, 2011 at 08:42 PM

    Hi Richardson

    Try switching the notification to text mode. Do the following:

    1. Load the form into the form builder
    2. While on the Setup & Embed tab, click Email Alerts and then the notification in question
    3. Click Switch to Text Mode, click Finish and save the form
    4. Do a test submission and let us know if the notification is okay

    If you require clarification on anything, please let us know. Our team will be happy to further assist you.


    ~ Wayne

  • Profile Image
    kishor 
    Answered on March 16, 2016 at 04:36 AM

    hhhhhhh

  • Profile Image
    Chriistian
    Answered on March 16, 2016 at 05:17 AM

    @kishor please avoid commenting unrelated items in the thread. If you have a concern, please contact us in the forum by following this link: http://www.jotform.com/contact/ 

    Regards.