Publish > Reminder Email: Add a "unsubscribe" link to reminder emails again

In the past, reminder emails initiated from the "Publish" section had an "unsubscribe" link at the bottom. That has disappeared. How do I add that as clients want to unsubscribe from reminders once they have completed the module.

Hi there,

Could you please clarify if you are referring to the reminder emails in the Publish section?

Or are you referring to the reminder emails in the appointment field?

Please clarify so we can check this further.

Thanks

Thank you for your speedy reply. I am referring to the reminder emails from the publish section. I have attached a screenshot of what the reminder emails used to look like. Note the Unsubscribe link at the bottom. That no longer appears on reminder emails and I would like it to appear on mine.

Hi there,

I've set up a test to check the reminder email content in a form here. It will be sent in the next one hour. I'll get back to you here with an update shortly.

Thanks

Hi there,

I'm escalating this to our backend team. Indeed the email does not have the unsubscribe link anymore. We can not give you any ETA on this. As soon as an update is available we will info you here.

Thanks

Any progress since January 25th, 2022 on this?

Hi,

I have reminded the team that is working on this problem to provide an update for the ticket and they will get back to you as soon as possible.

Thanks for your patience and understanding, we appreciate it.

Any progress since January 25th, 2022. My clients liked when they could unsubscribe from reminders. Perhaps that could be a choice controlled by the sender.

Hello johannawise,

Unfortunately, I don’t have an update yet. I know that it’s taking some time to resolve and that is very stressful. I’ve marked this as a Priority and reached out to our Developer Team again. 

We’ll let you know as soon as there is an update. Thanks for your patience and understanding.

Greetings: Any response to my inquiry of January 24th, 2022?

Hello Johanna,

Sorry, but we do not have an update yet.

Let me check this with our concerned team if we have a status update. As soon as there is one we will surely inform you via this ticket.