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JennyAsked on January 25, 2022 at 12:27 AM
I changed my pw several times and it won't even work. Please let me know what's going on with my account. Thank you.
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roneetReplied on January 25, 2022 at 1:36 AM
Hello Jenny,
Your account is suspended as you have forms that are sending autoresponder emails posing as USPS which violates our terms of use.
Hope this information helps.
If you have further questions, let us know.
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torryjeReplied on January 25, 2022 at 1:44 AMOmg My account got hacked into. I didn't send that I haven't logged in
months. I need my student forms back I have a photoshoot tomorrow and my
forms are in there
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torryjeReplied on January 25, 2022 at 1:44 AMI got notification someone hacked into my account but I didn't think
nothing of it few months ago because I was busy
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Rehan Support Team LeadReplied on January 25, 2022 at 3:39 AM
Greetings,
I've deleted the offending form and your account is active now. Kindly make sure that you reset your account password using the instructions in the guide below.
https://www.jotform.com/help/489-how-to-reset-jotform-account-password/
Should you need further assistance then please let us know.
Thanks