What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Terms and Conditions widget prevents form submission

    Asked by tukstewart on April 30, 2014 at 09:17 AM
    Also when you click on the link (see attached image) and then run the form and get to the end and "submit" it just says "please wait" for ever and never submits the form.  What is going wrong??
  • Profile Image
    JotForm Support

    Answered by BDAVID on April 30, 2014 at 10:26 AM

    Hi, clone your form, remove the  terms and conditions widgets that are located after the submit button, on the cloned form:

    I cloned your form in my account, removed those fields, and it did work, test my form here. Let us know if you have more questions.