Problem with uploading a photo image in the online form builder

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    sandrinehahn
    Asked on August 02, 2011 at 03:54 PM

    I am attempting to upload a photo to no avail - I have tried myriad photos - both jpeg and jpg and png in different sizes - none of them upload?!  Help!  Continual spinning wheel within the online form builder?

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    NeilVicente
    Answered on August 02, 2011 at 04:10 PM

    Hi,

    Apologies for any inconvenience caused, but have you tried resetting your Safari browser? If not yet, please do and let us know the results.

    If it still does not help, try using a different browser such as Google Chrome or Mozilla Firefox. If all else fails, please restart your computer and/or internet connection, if possible.

    As we are very eager in helping you solve this problem, we'll be patiently waiting for your updates. Thanks!


    Neil