Changing credit card on file for billing

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    wheatonparks
    Asked on April 30, 2014 at 10:44 AM

    Hello, we need to update the credit card we have on file. We received a notice from BlueSnap stating that the annual payment for our account was declined (this is because the other credit card expired). I need to update the card on file but found another forum post that stated we might need to cancel our account and create a new one...? If this is the case, how do we go about this AND--what happens to our forms and submission data?

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    BDAVID
    Answered on April 30, 2014 at 11:23 AM

    Hi, I think this questions has been answered here on this thread, if you have another question, please open a new thread, we will be glad to assist you.

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    wheatonparks
    Answered on April 30, 2014 at 11:33 AM

    Thank you!!!