What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please note that our forms are responsive by default and they should work with no issues in mobile devices, unless there is something abnormal happening.
I viewed the form in mobile emulator and I was able to reproduce the issue:
However, upon testing the standalone version I found it shows up just fine:
So, there must be something wrong with the embedded version. Upon inspecting the source code of your page I found you have used the Embed code of your form.
Could you please re-embed your form using the iFrame code at this time instead of the Embed one? That has fixed similar issues before. Here is how to get the iframe code: Getting the form iframe code
I hope that helps. Inform us if the issue still persists.
Thanks for the tips. I made the changes and used the iFrame code on the
site instead. I see the forms now show up on my android phone, but I
cannot scroll down the form. I would like them to be fully functional.
Kindly change your iFrame scrolling attribute from NO to YES. Check this screenshot:
Get back to us if you think adjustments are still needed.
I changed scrolling to "yes" but I still can't get it to scroll on my phone.
Your #art-main div is set to overflow: hidden, so it hides the form outside of the page.
Can you please try to remove an auto-height script that is following the iFrame code to see if that helps?
OK, now I can see the form fields but I cannot enter any text. In the
larger form, the scrolling won't go all the way.
Thank you for contacting us.
Even using a browser in pc your form does not scroll down. I cloned your form and downloaded your page and what works for me is that when I remove this position:absolute in your style.responsive.css settings I can now view the form.
Try to view my working sample in this link.
For some reason unknown reason it was working then suddenly stops. Let me get back to you.
Ok here it is.
Set the height to 100% then remove the absolute positioning. This works form you can check it here
A view using an android. I was able to scroll at the bottom and can add text to fields.