I can not edit any of my forms. I've tried several browsers and the problem persists ... any help?

  • Diego_Araujo
    Asked on April 30, 2014 at 1:04 PM

    Why would someone have to go to jotformZ.com when they are already logged in to jotform.com?
  • TitusN
    Replied on April 30, 2014 at 1:09 PM

    Hello Diego,

    Kindly try loggin in from the following domain: http://www.jotformz.com/login

    Try this as well: https://www.jotformz.com/login

    Let us know if this helps.

  • bellpe
    Replied on April 30, 2014 at 1:14 PM

    Why would someone have to go to jotformZ.com when they are already logged in to jotform.com?

  • Diego_Araujo
    Replied on April 30, 2014 at 2:20 PM

    Hola nuevamente! he probado lo ingresar desde las dos direcciones proporcionadas en el hilo y no consigo editar los formularios. Al loguearme puedo ver todos mis formularios, habilitarlos o desabilitarlos, pero no puedo acceder a editarlos desde el botón edit. He probado esto con una subcuenta y tampoco obtuve resultados favorables. En breve enviaré una captura de pantalla en donde se ve como queda luego de apretar el botón edit en algún formulario.

     

  • liyam
    Replied on April 30, 2014 at 3:42 PM

    Hello ogeiD,

    Can you try clearning your browser's cache and try logging back in to jotform? This might be an issue about incomplete scripts that were loaded when visiting the page. You may also try using a different browser to see if you're able to edit your forms.

    In addition, it would also be great if you can share with us the browser that you're using if in case so we can try replicating the problem.

    Looking forward to your response.

    Thanks.

  • Diego_Araujo
    Replied on May 2, 2014 at 4:42 PM

    Hola, muchas gracias por la ayuda brindada! Solucioné el problema según lo que me indicaron borrando las cockies del navegador.

    Muchas gracias nuevamente!

    Diego