What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can not edit any of my forms. I've tried several browsers and the problem persists ... any help?

    Asked by ogeiD on April 30, 2014 at 01:04 PM

    Why would someone have to go to jotformZ.com when they are already logged in to jotform.com?
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    JotForm Support

    Answered by TitusN on April 30, 2014 at 01:09 PM

    Hello Diego,

    Kindly try loggin in from the following domain: http://www.jotformz.com/login

    Try this as well: https://www.jotformz.com/login

    Let us know if this helps.

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    Answered by bellpe on April 30, 2014 at 01:14 PM

    Why would someone have to go to jotformZ.com when they are already logged in to jotform.com?

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    Answered by ogeiD on April 30, 2014 at 02:20 PM

    Hola nuevamente! he probado lo ingresar desde las dos direcciones proporcionadas en el hilo y no consigo editar los formularios. Al loguearme puedo ver todos mis formularios, habilitarlos o desabilitarlos, pero no puedo acceder a editarlos desde el botón edit. He probado esto con una subcuenta y tampoco obtuve resultados favorables. En breve enviaré una captura de pantalla en donde se ve como queda luego de apretar el botón edit en algún formulario.

     

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    JotForm Support

    Answered by liyam on April 30, 2014 at 03:42 PM

    Hello ogeiD,

    Can you try clearning your browser's cache and try logging back in to jotform? This might be an issue about incomplete scripts that were loaded when visiting the page. You may also try using a different browser to see if you're able to edit your forms.

    In addition, it would also be great if you can share with us the browser that you're using if in case so we can try replicating the problem.

    Looking forward to your response.

    Thanks.

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    Answered by ogeiD on May 02, 2014 at 04:42 PM

    Hola, muchas gracias por la ayuda brindada! Solucioné el problema según lo que me indicaron borrando las cockies del navegador.

    Muchas gracias nuevamente!

    Diego