What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens to the extra forms if we have the free service and recieve over 100 submissions?

    Asked by dogsofdesign on August 02, 2011 at 05:40 PM
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    JotForm Support

    Answered by NeilVicente on August 02, 2011 at 05:51 PM

    Hi,

    There will be no 'extra forms' to speak of since your forms will be disabled and unavailable for use if your account reaches the limit for free accounts.

    The form, when disabled, will display this error message:

    Frankly speaking, you'll lose potential leads when this happens. To prevent this occurrence, upgrade your account to Premium or Professional if you're expecting to receive a lot of submissions.

    You'll be sent an email alert anyway when your account reaches 70-80 submissions. The email contains a link to the upgrade page so you can easily upgrade as soon as needed.

    Hope this helps!


    Neil