What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do we make our form compatible for MAC users?

    Asked by Nikita  on April 30, 2014 at 02:12 PM
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    JotForm Support

    Answered by TitusN on April 30, 2014 at 03:44 PM

    Hello Nikita

    Any form you create using our form builder is compatible to work with Mac Computers.

    This is because the forms are web-based - and are used by opening them using a browser - like Safari or Firefox - which are found in Macintosh.

    In any case - we can assist by testing your form on a Mac Environment to make sure all is well -are you experiencing any difficulty using the forms on a Macintosh computer? 

    Please share a link to your form.

    Looking forward to your response.

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    Answered by Nikita  on April 30, 2014 at 04:41 PM
    Okay great! Thank you. Here it is: https://www.jotform.com/form/11870507515
    Nikita Zweck
    AMERICAN PACIFIC REVERSE MORTGAGE GROUP |Reverse Loan Support |NMLS 1850 |TEL: 916.960.1324|FAX: 916.960.1082
    NMLS Consumer Access Link
    ...
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    JotForm Support

    Answered by EltonCris on April 30, 2014 at 05:28 PM

    Hi,

    As you wish, here's a screenshot of your form on Safari v7 browser running on Mac OS (OSx Mavericks). It works perfectly as expected. We assure you that forms should work normally on any browsers and OS.

     

    There are actually many browser testing tools like BrowswerStack that lets you check your webpage on any browsers and OS as you choose.

    Let us know should you need anything else. Regards!

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    Answered by Nikita  on April 30, 2014 at 05:41 PM
    Thank you for the info!
    Nikita Zweck
    AMERICAN PACIFIC REVERSE MORTGAGE GROUP |Reverse Loan Support |NMLS 1850 |TEL: 916.960.1324|FAX: 916.960.1082
    NMLS Consumer Access Link
    ...
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    JotForm Support

    Answered by BrianPaulo on April 30, 2014 at 07:21 PM

    Hello Nikita,

    Have you tested your form on your own? Although we are confident that JotForm will work on any browser on any OS, we would like to know if you are having difficulties.

    Let us know the issue you are having. Otherwise, let us know if this issue has been answered.

    Bryan

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    Answered by Nikita  on April 30, 2014 at 07:31 PM
    I only use IE and Chrome and they work perfect!
    Nikita Zweck
    AMERICAN PACIFIC REVERSE MORTGAGE GROUP |Reverse Loan Support |NMLS 1850 |TEL: 916.960.1324|FAX: 916.960.1082
    NMLS Consumer Access Link
    ...
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    JotForm Support

    Answered by BrianPaulo on April 30, 2014 at 07:40 PM

    Great! So, are we good to go? Can we mark this thread as Answered then?

    Bryan

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    Answered by Nikita  on April 30, 2014 at 07:51 PM
    Yeah I guess. Still need to figure out why our user is having issues with the Jot form.
    Nikita Zweck
    AMERICAN PACIFIC REVERSE MORTGAGE GROUP |Reverse Loan Support |NMLS 1850 |TEL: 916.960.1324|FAX: 916.960.1082
    NMLS Consumer Access Link
    ...
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    JotForm Support

    Answered by BrianPaulo on April 30, 2014 at 07:52 PM

    Can you tell us more about it? Let's try to isolate the problem and see if it has something to do with the form.

    Bryan

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    Answered by Nikita  on April 30, 2014 at 08:01 PM
    I will look into it, I kind of just got thrown into this. Should have more info tomorrow!
    Nikita Zweck
    AMERICAN PACIFIC REVERSE MORTGAGE GROUP |Reverse Loan Support |NMLS 1850 |TEL: 916.960.1324|FAX: 916.960.1082
    NMLS Consumer Access Link
    ...
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    JotForm Support

    Answered by BrianPaulo on April 30, 2014 at 08:04 PM

    Okay Nikita. We'll be leaving this thread open. Please let us know tomorrow if you need further help.

    Bryan