I created a form from one of the templates, changed it to conform with my need and pasted the code on my web page.

  • lexmeyer
    Asked on April 30, 2014 at 5:39 PM

    It displays correctly on my web site but when I receive a completed form on my e-mail it is missing all of my changes.  Why?? and what am I doing wrong?

     

    I have remove the page temporarly until I get some advice

  • BrianPaulo
    Replied on April 30, 2014 at 6:39 PM

    Hi lexmeyer,

    Please make sure that the changes made on your form are included on the email notification. See Setting up Email Notification guide. 

    Please let us know if you need further help.

    Bryan

  • lexmeyer
    Replied on April 30, 2014 at 8:21 PM
    You have misunderstood, I do get an e-mail it just does not have any of the new blocks if info I added only the original template info? Why and what do I have to do. it also displays and fill out on my site but it leaves out the new lines of info I added
    ...
  • BrianPaulo
    Replied on April 30, 2014 at 8:29 PM

    Hi lexmeyer,

    Sorry if I didn't make myself clear. I understand that the link I provided you says Setting up Email Notification, the same guide can be used  to add the newly created/added fields to be included on the email notification.

    Hope this clears out the confusion.

    Bryan

  • BrianPaulo
    Replied on April 30, 2014 at 8:47 PM

    Hello lexmeyer,

    Below is a guide to add the newly added field to your notification email.

    I created a form from one of the templates, changed it to conform with my need and pasted the code on my web page Screenshot 20

    Please let us know if you need further assistance.

    Bryan