I cannot remember my password and I did not receive instructions on resetting password through my email address.

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    Sherry Honeycutt 
    Asked on April 30, 2014 at 06:28 PM

    I need to update my application form and I cannot access my account because I forgot the password.  My email address is sherryhoneycutt@hotmail.com My username is goldsboroteach. 

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    Answered on April 30, 2014 at 09:25 PM

    Hi, I made sure that the email address, sherryhoneycutt@hotmail.com, is not in our bounce list. Have you checked your spam folder? I would recommend you to white-list our Jotmails IP addresses, and our domain names:

    ·        jotform.com
    ·        email.amazonses.com
    ·        amazonses.com
    ·        jotform.co
    ·        secure.jotform.co
    ·        s3.amazonaws.com  
    ·        static-interlogyllc.netdna-ssl.com
    Hope this helps you, let us know what happens, we will be glad to assist you.