- Sherry HoneycuttAsked on April 30, 2014 at 06:28 PM
I need to update my application form and I cannot access my account because I forgot the password. My email address is firstname.lastname@example.org My username is goldsboroteach.Page URL:
- JotForm SupportBDAVIDAnswered on April 30, 2014 at 09:25 PM
Hi, I made sure that the email address, email@example.com, is not in our bounce list. Have you checked your spam folder? I would recommend you to white-list our Jotmails IP addresses, and our domain names:· jotform.com· email.amazonses.com· amazonses.com· jotform.co· secure.jotform.co· s3.amazonaws.com· static-interlogyllc.netdna-ssl.comHope this helps you, let us know what happens, we will be glad to assist you.