What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upload images is not included in form submission

    Asked by VanGlam on April 30, 2014 at 07:13 PM
    JotForm message and upload images
  • Profile Image
    JotForm Support

    Answered by jonathan on April 30, 2014 at 09:39 PM

    Hi,

    I checked your form https://www.jotform.com/41194665051150 and test submitted successfully without uploading a file.  This is possible because the upload field is set as NOT *Required in your form

     

    I suggest you also review this guide about the upload field

    https://www.jotform.com/help/29-Upload-Field-Allowed-File-Types

    and 

    https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

     

    Please inform us if you need further help on this.

    Thanks!