I setup my form to send pending payment email, but it does not work

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    happioca
    Asked on April 30, 2014 at 09:38 PM

    I have my form set to send me a pending payment email but I still don't receive one and my notification settings look OK. what am I doing wrong

    http://www.jotform.com//?formID=41196480950155

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    Jeanette
    Answered on April 30, 2014 at 09:46 PM

    Can you please whitelist our IP addresses  and see if this make a difference?

    Let us know if the problem persists.