What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account has been suspended??

    Asked by dorukbt on May 01, 2014 at 03:00 AM

    Hello Dear Sir
    info@dorukbt.com I paused from my account Is it possible to learn the reason for this?
    I think it made ​​a mistake had been such a problem before
    I'm glad you can take care of emergency.

    I wish you good work.

    my account problem hello
  • Profile Image
    JotForm Support

    Answered by jonathan on May 01, 2014 at 03:28 AM

    Hi,

    Your account was auto suspended by the anti-phishing system because of this form

    http://www.jotformeu.com/form/41191943925358 which was suspected as a phishing form.

    I noticed that this form was [Imported], which means you must have copied it.

    This probably is not your intention, but I still recommend that you delete this form now and just create a better form. 

    I have reinstated your account now, so you can continue using Jotform services. You must delete the mentioned form so to avoid the anti-phishing system blocking your account again.

    Inform us if you still have issue.

    Thanks!

     

  • Profile Image

    Answered by dorukbt on May 01, 2014 at 03:39 AM
     
    Delete the Form I mention again Suspended Account
  • Profile Image
    JotForm Support

    Answered by jonathan on May 01, 2014 at 03:43 AM

    Sorry about that. I have now reinstated the account again.

    Thank you for complying and deleting the form.

    Inform us if issue persist.

    Thanks.