What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    PDF Link in Submission Page

    Asked by technisourcetraining on May 01, 2014 at 10:57 AM

    Good Morning,

     

    I am trying to create a custom "Thank You" page for my form and I would like to include the PDF link and I am able to do so. The problem is that I don't want my respondents to have to copy and paste the link provided into a new window, rather just click on the link to get to the form PDF. To do this, I am highlighting the {pdf_link} and creating an actual hyperlink using the function within the text editor. When testing the form, I am able to click on the pdf link in the thank you page, just as I had intended, but instead of taking me to a pdf of the form that was just submitted, it either takes me to the JotForm site or gives me the attached 404 error instead. 

    Page URL:
    http://form.jotform.us/form/41176558746162

    Screenshot
    form pdf JotForm problem new window
  • Profile Image
    JotForm Support

    Answered by BrianPaulo on May 01, 2014 at 11:36 AM

    Hello technicourcetraining,

    Unfortunately the hyperlink to {pdf-link} using the /{pdf-link} won't work. The resolve your issue, kindly use the following URL:

    https://submit.jotformpro.com/server.php?action=getSubmissionPDF&sid={id}&formID=41176558746162

    See screenshot below:

    I hope this helps.

    Bryan

  • Profile Image

    Answered by momentsofourlivescom on May 01, 2014 at 05:11 PM
    Hi Bryan,
    I created a link in my thank you page, using the URL you specified:
    [image: Inline image 4]
    But when you click on the "Click Here" link after submitting the form, the
    download takes place but when you click on the pdf file, you get this:
    [image: Inline image 1]
    I'm new at this but shouldn't there a custom link created by the system
    every time a new form is submitted? If so, would I be able to use the link
    you provided to me? Any chance you could make the link and leave it in
    there? I promise not to touch it then.
    Respectfully,
    *Kevin Birdsong*
    Service Delivery Manager
    Learning and Development
    UMUC Service Center
    1601 McCormick Drive
    Largo, MD 20774
    T 240.684.5621
    kevin.birdsong@umuc.edu
    ...
  • Profile Image
    JotForm Support

    Answered by BrianPaulo on May 01, 2014 at 05:29 PM

    Hello momentsofourlivescom,

    Unfortunately, the image you attached isn't showing up.

    The link I provided above is exclusive for technisourcetraning. You may use the same method by changing the form ID with your own form ID.

    https://submit.jotformpro.com/server.php?action=getSubmissionPDF&sid={id}&formID=41176558746162

    (Change the redpart with your own). You can find your form ID from the address bar. See image below:

    I hope this answers the question.

    Bryan