What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Am having issues getting the mapping/geo location feature to work but have given up on it at the moment…

    Asked by DistrictSix_MnDOT on May 01, 2014 at 11:32 AM
    Am having issues getting the mapping/geo location feature to work but have given up on it at the moment…
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    JotForm Support

    Answered by EltonCris on May 01, 2014 at 11:33 AM

    Hi,

    Geolocation is already turned into a widget, have you tried using it? Check this http://widgets.jotform.com/widget/geolocation.

    Thanks!

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    Answered by DistrictSix_MnDOT on May 01, 2014 at 11:51 AM
    Yes. Had it added, but when I follow the instructions, I get stuck at the almost last and the map is like a green rectangle that doesn’t do anything – so I removed it and will try figure it out later. At least we can get the rest of the information now and the mapping, although would be amazing, is just frosting. ☺ Thank you.
    Shannon Wait
    D6 Maintenance Operations Technical Advisor, TPSII
    Minnesota Department of Transportation
    District Six - Rochester Headquarters
    2900 48th St NW
    Rochester, MN 55901
    shannon.wait@state.mn.us
    Office: 507/286-7681
    Cell: 507/251-9748
    Fax: 507/292-5120
    ...
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    JotForm Support

    Answered by ashwin_d on May 01, 2014 at 12:45 PM

    Hello Shannon,

    I just tested the geolocation widget by adding it in a form and it seems to work as expected. Please take a look at the following form:  http://form.jotformpro.com/form/41204921404947?

    I would suggest you to create a new form and add the geolocation widget and see if that works fine. Can you please share a screenshot of the problem where you see the green rectangle and we will try to figure out the problem. The following guide should help you upload image in your forum post:  http://www.jotform.com/answers/277033

    Thank you!

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    Answered by DistrictSix_MnDOT on May 01, 2014 at 01:01 PM
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    ...
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    Answered by Carina on May 01, 2014 at 01:45 PM

    Your last message came out empty. If further support is needed please use this link to let us know.

    If you wish to upload images to our forum please consult this guide.

    Thank you.

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    JotForm Support

    Answered by TitusN on June 02, 2014 at 01:12 PM

    Hello,

    Are you still experiencing challgenges with the Geo Location widget?

    On which form is the challenge occuring?

    Please let us know and we shall take the requisite measures to resolve the issue.

    We appreciate your patience.