What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is your website working correctly?

    Asked by Adam Wegner on May 01, 2014 at 11:54 AM

    I have been trying to log onto my account but can't get the Jot Form website to load correctly. I've uploaded a screenshot of what the page looks like on my computer. I am using Chrome but tried it with Explorer as well and got the same result. 

    Screenshot
    my account same and
  • Profile Image

    Answered by calapizsolutions on May 01, 2014 at 12:15 PM

    Hello,

    I think Jotform schedule for maintenance in their server but im not sure then my suggestion is please visit again in a few seconds or minutes, because here in my browser JotForm Website works correctly.

    Thanks

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    Answered by NEbeef on May 01, 2014 at 12:32 PM

    Thanks for the info. This seems to happen frequently. I've been trying to access the site all morning but it still will not load correctly. I don't have any problems with any other sites. i'll keep checking back to see if the problem gets resolved.

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    Answered by calapizsolutions on May 01, 2014 at 12:48 PM

    Please clear your cache.

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    JotForm Support Manager

    Answered by Jeanette on May 01, 2014 at 01:29 PM

    I have checked other threads to find out if other users are reporting the same problem, but eveything seems normal.

    I would recommend to clear your browser's cache as mentioned above.

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    Answered by NEbeef on May 01, 2014 at 01:31 PM

    Thank you. The site is loading correctly now.