SalesForce Integration is not allowing our Notifications to come through

  • maxburst
    Asked on May 1, 2014 at 1:25 PM

    I have the asme issue, I have also re-added the integration and that did not fix the issue. my form URL is 

    http://form.jotformpro.com/jsform/40556856396973

    http://form.jotformpro.com/jsform/40494008132951

    Both forms no longer send data to SalesForce, they were working on 4/28/2014. 

    Please advise, Thanks.

  • KadeJM
    Replied on May 1, 2014 at 2:15 PM

    As far as I know Salesforce has been working normally from our end as we haven't had any problematic reports about it lately. Anyhow, I see you have quite a few forms and also the same with usernames. So to get a more accurate look at the problem you are having can you please tell us which of these 5 forms are giving you this problem or provide us with a link to them and we'll gladly take a look at it for you.

  • maxburst
    Replied on May 1, 2014 at 2:48 PM

    Understood, this is one of the 5 forms we seem to have an issue with.

    http://form.jotformpro.com/form/40796405483966

  • maxburst
    Replied on May 1, 2014 at 4:19 PM

    We did not try this - we noticed that removing and readding will cause us to reenter all mapping feilds again - Is there a way to save these fields prior to readding the integration incase we need to do this for all 5 forms?

  • TyJYoungInc
    Replied on May 2, 2014 at 1:19 PM

    I have the asme issue, I have also re-added the integration and that did not fix the issue. my form URL is 

    http://form.jotformpro.com/jsform/40556856396973

    http://form.jotformpro.com/jsform/40494008132951

    Both forms no longer send data to SalesForce, they were working on 4/28/2014. 

    Please advise, Thanks.

  • Jeanette JotForm Support
    Replied on May 2, 2014 at 2:51 PM

    We have opened a new thread for you here:

    http://www.jotform.com/answers/371158