Need to modify my form. Need to build a new one?

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    Gilles Labonte 
    Asked on May 01, 2014 at 03:55 PM

     Need to delete one of my customers choices (''Choix de correction'') Don't want to buil a new form. When I build the form I had hard time to put the form in my 365 Microsoft web site.

    Many thanks.

    GL

  • Profile Image
    Carina
    Answered on May 01, 2014 at 04:53 PM

    You can edit your form directly on Jotform builder and then you can embed your form again using your preferred method:

    Please bear in mind that if you delete a form field you will lose all the previous information received in that field. As an alternative, you can instead hide the field:

    This way you can maintain the information, but the field will not be visible to users.

     

    Let us know if further support is needed.

    Thank you

  • Profile Image
    Gilleslabonte
    Answered on May 02, 2014 at 09:35 AM

    HI Carine,

    Thank you for your prompt answer.

    Now facing another problem. Look at my website page. See if I can shrink (narrow) the form. I cannot do anything more than what you see.

    Many thanks.

    GL/

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    Gilleslabonte
    Answered on May 02, 2014 at 10:08 AM

    Hi Carina,

    Another problem is that in my Samsung ipad Android 4.0.4, a customer cannot send to me a document (Word for ex.) from his computer, only from his ipad. Must create another form? Must insert with another tool - instead of ''Source''?

    Thanks again.

    GL/

  • Profile Image
    Gilleslabonte
    Answered on May 02, 2014 at 10:56 AM

    Hi Carina,

    The situation has changed. Now the form look great and works well in my computer. I can send a doc to a customer. But in my ipad, I don't know why I cannot access to the doc in my computer. Normal? What can I do?

    Many thanks again!

    GL/

  • Profile Image
    Welvin
    Answered on May 02, 2014 at 01:23 PM

    Thanks for the update and we're glad that the form now looks great. 

     

    But in my iPad, I don't know why I cannot access to the doc in my computer. Normal? What can I do?

    -Meaning, you are accessing the form using your iPad and then want to upload a file? Of course, iPad device should be connected to your computer. I don't have the actual device but if you upload a file using IOS, there should be a way to select a file from your computer.

    -Also, you can move the file to your iPad device and upload it from there.

     

    Hope that helps. If you have any questions, please don't hesitate to contact us.

    Thanks

  • Profile Image
    Gilleslabonte
    Answered on May 02, 2014 at 05:44 PM

    Hi Welvin,

    That help. Thank you.

    GL/