- Gilles LabonteAsked on May 01, 2014 at 03:55 PM
Need to delete one of my customers choices (''Choix de correction'') Don't want to buil a new form. When I build the form I had hard time to put the form in my 365 Microsoft web site.
- CarinaAnswered on May 01, 2014 at 04:53 PM
You can edit your form directly on Jotform builder and then you can embed your form again using your preferred method:
Please bear in mind that if you delete a form field you will lose all the previous information received in that field. As an alternative, you can instead hide the field:
This way you can maintain the information, but the field will not be visible to users.
Let us know if further support is needed.
- GilleslabonteAnswered on May 02, 2014 at 09:35 AM
Thank you for your prompt answer.
Now facing another problem. Look at my website page. See if I can shrink (narrow) the form. I cannot do anything more than what you see.
- GilleslabonteAnswered on May 02, 2014 at 10:08 AM
Another problem is that in my Samsung ipad Android 4.0.4, a customer cannot send to me a document (Word for ex.) from his computer, only from his ipad. Must create another form? Must insert with another tool - instead of ''Source''?
- GilleslabonteAnswered on May 02, 2014 at 10:56 AM
The situation has changed. Now the form look great and works well in my computer. I can send a doc to a customer. But in my ipad, I don't know why I cannot access to the doc in my computer. Normal? What can I do?
Many thanks again!
- JotForm SupportWelvinAnswered on May 02, 2014 at 01:23 PM
Thanks for the update and we're glad that the form now looks great.
But in my iPad, I don't know why I cannot access to the doc in my computer. Normal? What can I do?
-Meaning, you are accessing the form using your iPad and then want to upload a file? Of course, iPad device should be connected to your computer. I don't have the actual device but if you upload a file using IOS, there should be a way to select a file from your computer.
-Also, you can move the file to your iPad device and upload it from there.
Hope that helps. If you have any questions, please don't hesitate to contact us.
- GilleslabonteAnswered on May 02, 2014 at 05:44 PM
That help. Thank you.