What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot access forms under My Forms page

    Asked by OldGloryAmmo on May 01, 2014 at 04:47 PM

    When I click on "my forms", my forms pop up for a second then disappear as if it is playing a cruel joke on me.  What can I do to keep them from disappearing seconds after clicking on "my forms"?  Thanks

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    JotForm Support

    Answered by Mike_T on May 01, 2014 at 05:34 PM

    Thank you for contacting us.

    Can you please click on a 'My Forms' link on the left hand menu to see if that helps?

    Another thing that you can try is to clear your browser cache and cookies.

    If that does not help, please let us know.