What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My button for paypal redirects customers to an invalid paypal page.

    Asked by Riley  on May 01, 2014 at 05:17 PM
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    JotForm Support

    Answered by BDAVID on May 01, 2014 at 06:15 PM

    Hi, I see that your form is hosted in a guest account, meaning we can not access it to check deeper. Note that guest forms relies on your browser cookies, whatever may happen to your browser cookies crashed or purged, you will lose access to your forms.

    Please register in a free account, and reply back with your account username, so we can transfer that form over to properly assist you.