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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    CAPTCHA won't display over secure connection

    Asked by yourpieathens on August 03, 2011 at 10:15 AM

    How do I force the CAPTCHA to appear over https?

     

    At the link https://www.facebook.com/SweetChicADee?sk=app_246366048723016, when I view the page in Internet Explorer and select "view only the secure parts of the page", the CAPTCHA disappears.

     

    Thanks

    Jordan

    Page URL:
    https://www.facebook.com/SweetChicADee?sk=app_246366048723016

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    Answered by allanftd on August 03, 2011 at 11:38 AM

    Hi Jordan,

    Do you usually distribute your Facebook page as a secure page (https)? Please try using this URL instead - http://www.facebook.com/SweetChicADee?sk=app_246366048723016. It worked fine for me.

    Please try and let us know how it goes. Thank you for using JotForm!

    JOTFORM SUPPORT

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    Answered by sweetchicadee on August 03, 2011 at 11:54 AM

    Facebook offers an option to only view it over an https connection, so I have to develop the apps to be able to display only https-friendly content for viewers who have selected that option. There's no way to get around the CAPTCHA problem otherwise?

     

    Thanks

    Jordan

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    Answered by allanftd on August 04, 2011 at 06:26 AM

    Thanks for the update, Jordan. Can you please confirm if you used the secure version of the JotForm embed code (the one that starts with prefix https://) when you embedded the form into your Facebook page?

    We'll await your feedback. 

    JOTFORM SUPPORT

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    Answered by sweetchicadee on August 04, 2011 at 11:34 AM

    I had to modify the design of the form to adapt it to on my page, so I elected to copy the source code and alter that directly instead of using just the script tag. I think the problem is related to Javascript in http://cdn.jotfor.ms/jotform.jgz?3.1.110 and Ajax calls in that script being made over http instead of https.

     

    Thanks

    Jordan

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    JotForm Support

    Answered by NeilVicente on August 04, 2011 at 04:02 PM

    Hi Jordan,

    To answer in behalf of Allan, try re-embedding your form, this time, using the secure embed codes generated by the Embed Form Wizard. Make sure that the 'secure form' checkbox is selected:

    Notice how the link url's for the JavaScript and CSS files change from http://cdn.jotfor.ms/ to https://d3mc0rm5ezl95j.cloudfront.net/.

    Hope this helps. Please update us on your progress. Thanks!


    Neil

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    Answered by yourpieathens on August 04, 2011 at 04:16 PM

    Thanks for the response Neil. The CAPTCHA still isn't loading. I believe it's related to this line in the JavaScript document:

     

     

    JotForm={url:"http://www.jotform.com/",server:"http://www.jotform.com/server.php"}
    Google Chrome confirms that a call being made to "http://www.jotform.com/server.php" is responsible for the insecure content.
    I appreciate your time! Jordan

     

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    JotForm Support

    Answered by NeilVicente on August 04, 2011 at 04:40 PM

    Ok, I got this. Find and replace all http with https in your form's source code.  It should work now.

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    JotForm Support

    Answered by NeilVicente on August 04, 2011 at 04:41 PM

    Consequentely, I'll be submitting a report ticket to have this small glitch rectified. Thank you for letting us know of this issue.


    Neil

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    Answered by emrew86 on August 23, 2011 at 08:30 AM

    you should use iframe instead of embed code...