How do I cancel my subscription?

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    Asked on May 01, 2014 at 07:33 PM
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    Answered on May 01, 2014 at 10:04 PM


    Since you were paying using Paypal, here's how to cancel your subscription on your Paypal account.

    1. Log in to your PayPal account

    2. Find the latest payment you have made to Jotform

    3. Click on the subscription number for that transaction S-1U837992GT2516601

    4. Click on the "Cancel Subscription" button. 

    After cancelling your subscription, you will not be charged again. Your account will stay premium until the paid period expires. 

    If you have further questions or if you need clarifications about this, let us know here.

    Thank you!