What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I try to use a new form I created on your website and I get this MIME error:

    Asked by kdarcel on August 03, 2011 at 11:14 AM

    File Association
    MIME type: text/javascript
    Windows does not recognize this MIME type

    I am running windows Vista and Internet Explorer

    Here is the URL:

    <script src="//form.jotform.com/jsform/12141252231"></script>

    I apparently have to search 3rd party software to allow me to repair the problem and allow me to use the form.

    This is somewhat disheartening if all of our users, many of them not tech savy, will have to get over this hurdle to use.

    Any thoughts?

    Page URL:
    &lt;scriptsrc=

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    Answered by allanftd on August 03, 2011 at 11:26 AM

    Hi kdarcel,

    Thanks for your message but we need more details about your inquiry. Kindly provide more information about your concern like the error message so that we can assist you further.

    Thank you for using JotForm!

    JOTFORM SUPPORT

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    Answered by kdarcel on August 03, 2011 at 11:32 AM

    please see now the additional info section for further details

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    JotForm Support

    Answered by liyam on August 04, 2011 at 08:49 AM

    Hello kdarcel,

    I'm not sure if what I'm guessing is right.  But to be certain, I would like to ask you if have you placed this script on a certain website or is this the code URL that you are sharing to everyone?

    We'll wait for your response

    Thanks,

    Liyam

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    Answered by kdarcel on August 04, 2011 at 10:22 AM
    For testing I pasted the following into the address bar of internet explorer:
    http://form.jotform.com/jsform/12141252231

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    Answered by allanftd on August 04, 2011 at 10:47 AM

    Okay kdarcel, please use this URL instead of the last one you provided:

    http://www.jotform.com/form/12141252231

    and let us know how it goes this time.

    Thank you for your patience on this matter.

    JOTFORM SUPPORT

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    Answered by kdarcel on August 05, 2011 at 09:21 AM
    Thank you. That seems to work well. What was the root of the problem with the first URL?


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    Answered by allanftd on August 05, 2011 at 09:39 AM

     

    Good to hear that, thanks for the update. Forms that use the link form.jotform.com are  served from a Content Delivery Network, which finds the best server for your location. However, there have been some issues with regards to the updating of the forms in some locations lately, hence we ask our users who encounter this issue to revert back to using the www.jotform.com URL format.

    We are currently working on this issue. Our apologies once again for any inconvenience this issue has caused you.

    JOTFORM SUPPORT

     

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    Answered by kdarcel on August 05, 2011 at 11:28 PM
    We plan on having 4 forms to offer our users.
    Form 1: no limit on registrants
    Form 2: limit of 300 registrants
    Form 3: limit of 240 registrants
    Form 4: limit of 250 registrants
    Once the limit is reached we would want the subsequent people trying to register to get redirected to a new form inviting them to go on a waiting list.
    I do not see your service supporting this custom limit on registrants per form. Am I missing something?

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    Answered by allanftd on August 05, 2011 at 11:46 PM

    Hi kdarcel,

    Thanks for your message. Unfortunately you cannot limit the number of submissions for a form at this time. The workaround for now is to monitor your form's submissions report and manually disable the form once it reaches the valid submissions limit.

    To disable a form, open the form on the form builder and set "Status: Disabled" from the Preferences button of the toolbar. 

    Hope you find this helpful. Please let us know if you need further assistance.

    JOTFORM SUPPORT

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    Answered by kdarcel on August 06, 2011 at 02:26 AM
    Is setting a submission limit a feature you might contemplate adding in the future?


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    JotForm Support

    Answered by liyam on August 06, 2011 at 03:05 AM

    Hello kdarcel,

    I have submitted this as a feature request since we have received a number of people asking for this feature.  Unfortunately, I cannot give a lead time to when this feature will be considered for development.  As soon as this is already implemented, we'll let everyone know.

    If you have other questions or concerns, please don't hesitate to start a new post.  We'd be happy to help.

    Thanks,

    Liyam

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    JotForm Founder

    Answered by aytekin on August 06, 2011 at 04:08 AM

    Please post unrelated questions on their own threads. Since we also use the forum to keep track of bugs and feature requests. Your original request is about a MIME error, so we cannot assign a submission count feature request to this thread.