Field name does not show in my email

  • udachnika
    Asked on May 2, 2014 at 8:27 AM

    Hello! 

    Please help with my work unintelligible form. That's when getting on the configured E-mail the person's name does not appear ... How to fix?

    Jotform Thread 370988 Screenshot
  • jedcadorna
    Replied on May 2, 2014 at 9:27 AM

    Hello,

    Thank you for contacting us.

    Once you modified your email body in your Email Alerts settings and made some changes to your form like updating the fields etc. your email body will not adopt its changes. I suggest that you delete and create a new notifier then test your form again and see if the name will show up in your email.