What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are no longer emailed to me.

    Asked by aaron@thepinspot.com on May 02, 2014 at 10:45 AM

    Hello... my forms used to be emailed to me, but suddenly they are not. I just found more than 200 submissions in my JotForm account which never made it to my email. Help! Thank you very much

    Page URL:
    http://www.thepinspot.com/FREE%20Quote.htm

    My Forms Submissions JotForm email
  • Profile Image

    Answered by jedcadorna on May 02, 2014 at 10:56 AM

    Your email was in our bounce list that could be the reason why you are not receiving any email. I have removed your email from our bounce list. 

    Result: aaron@thepinspot.com is IN the bounce list
    Reason(s) : smtp;550 5.1.0 sender rejected. IB504 - 205.201.131.142

     

    Kindly check if the email goes through.

  • Profile Image

    Answered by aaron@thepinspot.com on May 02, 2014 at 11:41 AM
    I did receive this. thank you.

    Regards...
    Aaron Watkins, President
    Carab Enterprises, Inc.
    Your Best Source For Wholesale Pins, Coins, Calendars, Magnets, Patches & BB Puzzles
    Visit www.ThePinSpot.com or Call Toll Free 866-514-PINS (7467)

    For unique souvenirs and gifts for celebrations of all kinds, visit our other websites…
    www.ReunionPins.com • www.WeddingPins.com • www.ChaiPins.com • www.BBPuzzles.com

    P Please consider the environment before printing this email.

    ...
  • Profile Image

    Answered by aaron@thepinspot.com on May 02, 2014 at 11:51 AM
    Hello...

    Can you tell me how I got on the bounce list and how I can keep from getting onto it again?
    Thank you for your help.

    Regards...
    Aaron Watkins, President
    Carab Enterprises, Inc.
    Your Best Source For Wholesale Pins, Coins, Calendars, Magnets, Patches & BB Puzzles
    Visit www.ThePinSpot.com or Call Toll Free 866-514-PINS (7467)

    For unique souvenirs and gifts for celebrations of all kinds, visit our other websites…
    www.ReunionPins.com • www.WeddingPins.com • www.ChaiPins.com • www.BBPuzzles.com

    P Please consider the environment before printing this email.

    ...
  • Profile Image
    JotForm Support

    Answered by TitusN on May 02, 2014 at 02:00 PM

    Hello,

    You can check the bounce list by following this guide.

    But please let us know if you hit a bump.