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    I cannot get to seem the 'upload' file to work.

    Asked by KarenG on August 03, 2011 at 01:56 PM

    I have tried editing various extension, and nothing seems to be working.

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    Answered by brx250 on August 03, 2011 at 11:26 PM

    Hi KarenG,

    First of all, thank you for using JotForm.

    The extensions used in JotForm's upload button are case sensitive. Jpeg is different from JPG or jpg or JPEG. Also, I've noticed the extension you've indicated as "*", changing this (please refer to the figure below) to * should fix your problem.


    Hope this helps. If you have any other questions, please feel free to contact us.


      Albert    JotForm Support