I ran a test form and it did not go to my email address

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    goodnewsacrosssports
    Asked on May 02, 2014 at 01:16 PM

    How come the forms arn't going to my email?

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    Welvin
    Answered on May 02, 2014 at 02:44 PM

    Hi,

    I checked your forms and everything is setup correctly. I checked your email address and it's good. I tested your form: http://www.jotform.us/form/41136679411151, can you please check if you receive the email? If not, I would advice checking this article and follow our recommendations, especially with whitelisting our IP and Domains:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Please let us know for the results after.

    Thanks