How do I have email notifications sent to email addresses other than the default?

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    Asked on May 04, 2014 at 09:06 AM

    I have tried going to the Email Notifications and creating new recipients but when I do a "test email" it keeps sending only to the default email address (account address).  What can I do so that different forms are sent to different (sometimes multiple) people?  


    Lisa McRoberts

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    Answered on May 04, 2014 at 10:29 AM

    Hi Lisa,

    To clarify, the Test E-mail button in the Notification E-mail will only alwasy send thetest e-mail to your current JotForm e-mail account.

    To have an actual Notification e-mail sent to the Recipient E-mail address in the form Notifier -- you have to submit the form in actual.

    Simply put, you have to submit the form, and whatever is the target Recipient E-mail address -- it will received the sent message.

    Refer to this guide also -Finding-out-E-mail-Address-used-for-submission-notifications


    Hope this help. Inform us if you have further question about it.