What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I have email notifications sent to email addresses other than the default?

    Asked by SCSCSpringBazaar on May 04, 2014 at 09:06 AM

    I have tried going to the Email Notifications and creating new recipients but when I do a "test email" it keeps sending only to the default email address (account address).  What can I do so that different forms are sent to different (sometimes multiple) people?  


    Lisa McRoberts


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    JotForm Support

    Answered by jonathan on May 04, 2014 at 10:29 AM

    Hi Lisa,

    To clarify, the Test E-mail button in the Notification E-mail will only alwasy send thetest e-mail to your current JotForm e-mail account.

    To have an actual Notification e-mail sent to the Recipient E-mail address in the form Notifier -- you have to submit the form in actual.

    Simply put, you have to submit the form, and whatever is the target Recipient E-mail address -- it will received the sent message.

    Refer to this guide also -Finding-out-E-mail-Address-used-for-submission-notifications


    Hope this help. Inform us if you have further question about it.