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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my account comp_arch_ui is removed!

    Asked by comp_arch_ui on May 04, 2014 at 12:41 PM

    Hi,

     

    Could you please check why my account comp_arch_ui allong with its forms is removed and disappeared form jotform

    my account JotForm check and
  • Profile Image
    JotForm Support

    Answered by Welvin on May 04, 2014 at 01:27 PM

    Hi,

    Our apologies for the issue. You account is actually not removed. You have been mistakenly suspended by our system filter. We have this system filter that would check every user forms, and if it finds something suspicious to the form, it can suspend your account automatically.

    I've already fixed it.  Please kindly check again.

    Thanks

  • Profile Image

    Answered by comp_arch_ui on May 04, 2014 at 02:11 PM

    Thanks a lot for your quick action. But could you please see what is suspicious in my forms so I can prevent furthur suspenions. Thanks for you help in advance.