my account comp_arch_ui is removed!

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    comp_arch_ui
    Asked on May 04, 2014 at 12:41 PM

    Hi,

     

    Could you please check why my account comp_arch_ui allong with its forms is removed and disappeared form jotform

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    Welvin
    Answered on May 04, 2014 at 01:27 PM

    Hi,

    Our apologies for the issue. You account is actually not removed. You have been mistakenly suspended by our system filter. We have this system filter that would check every user forms, and if it finds something suspicious to the form, it can suspend your account automatically.

    I've already fixed it.  Please kindly check again.

    Thanks

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    comp_arch_ui
    Answered on May 04, 2014 at 02:11 PM

    Thanks a lot for your quick action. But could you please see what is suspicious in my forms so I can prevent furthur suspenions. Thanks for you help in advance.