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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    iPhone and Android Web Image upload file size

    Asked by zbrba on May 04, 2014 at 07:51 PM

    Hi there,

    Is there any way to limit the size of images uploaded through a mobile web browser? We are finding users are getting bogged down because their devices are capturing images a few megabytes big and then uploading these to Jot Forms. We don't need this image quality and it's causing a burden on other systems that use this data.


    Does anyone have a solution for this? Is there a setting or browser we could be using to limit the image quality being uploaded.



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    JotForm Support

    Answered by ashwin_d on May 04, 2014 at 11:19 PM

    Hello zbrba,

    Unfortunately it is not possible to automatically resize the uploaded file or alter the quality of it. 

    Please be noted that you can set the "Max File Size" property of your file upload question. This will prevent your users from uploading the files above the allowed file size. Please check the screenshot below: 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!