What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Allow me to exceed my free quota.

    Asked by 2livesin1 on May 04, 2014 at 08:45 PM


    A few days ago I received an email from you saying I'm exceeding my limit of submissions a month and I need your help.

    As you know from my last email, I am a survivor of a major brain aneurysm and stroke. Jotforms has given me the ability to produce high quality forms that facilitate my efforts to help stroke survivors around the world!

    I have every intention to subscribe to JotForms annual service as soon as I can raise funds to pay for it.

    I humbly ask that you allow me to exceed my free quota so I can raise funds to pay you please?


    Aaron Avila


    Second Chance Stroke Survivors 



    Website: http://2livesin1.wix.com/scss


    Pinterest: http://www.pinterest.com/2livesin1/

    My Blog: http://secondchancestrokesurvivor.blogspot.com/

  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 05, 2014 at 12:01 AM

    Hello Aaron,

    Please be noted that submission counters are reset on the first day of every month.

    I did check your account and found it to be in good shape. You have not yet received any submission this month. In free account you can receive up to 100 non secure, 10 secure / SSL and 10 payment submission. 

    Please ensure that you do not embed your form using its secure embed code. This will allow you to receive up to 100 submissions. You can also increase your submission limit by clicking on the "Increase your Limits For Free!". Please check the screenshot below:

    Thank you!