What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I cancel

    Asked by bjhelm27 on May 05, 2014 at 07:44 PM
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    JotForm Support

    Answered by ashwin_d on May 05, 2014 at 10:06 PM

    Hello bjhelm27,

    Here are the steps to cancel your subscription:

    1. Sign in to your JotForm account.

    2. Click on the person looking icon from top right corner of your screen.

    3. Click on "Account" link.

    4. Click on the "Billing" tab.

    5. Click on the "Starter" plan which should open a new window where you need to click on the "Cancel Subscription" button. Please check the screenshot below:

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!